Strategy
Scalable Growth in a Massive Market
American Collision Holdings is targeting a large, resilient collision repair market with extensive room for growth. The global automotive repair industry generates $187 billion in value today and is projected to reach $210 billion by 2028, representing a healthy CAGR of 1.9%.
The U.S. remains the crown jewel, with a massive $35 billion domestic repair market that is increasingly attractive for scaled providers. This high-growth, fragmented landscape serves over 40,000 repair shops nationwide.
ACH seeks to strategically acquire small and medium sized MSO’s and independent collision centers over the next three to five years. By preserving the local charm customers value while providing expanded corporate capabilities, ACH will drive economies of scale and become a leading national operator known for exceptional service, skilled technicians, and a purpose-driven culture.
With extensive management expertise gained from 200+ prior acquisitions and deep ties across the ecosystem, ACH is poised to build a prominent brand by empowering individual locations to thrive. The company will nurture hometown identities and expand expertise to help independently owned and operated repair shops flourish for years to come.
At ACH We Are All Technicians
ACH sees the collision repair industry’s tight labor market as an opportunity to set itself apart as the employer of choice for top technicians. After witnessing other MSOs undermine technicians’ compensation and quality of life over the past decade, ACH is determined to take a different approach.
Instead of treating skilled employees as merely a production input, ACH recognizes the immense value technicians create and aims to make them true partners in the business. Whether through industry-leading compensation, an inclusive environment, or pathways to ownership through profit sharing, ACH employees will feel integral to the team.
Central to the culture gives technicians equity and a shared sense of accountability. By granting ownership opportunities, ACH not only retains the best talent even amidst labor shortages but also unlocks higher performance across locations. Technicians treat each repair like their own family’s vehicle when personally invested in the outcome.
The ACH difference manifests through:
- One-of-a-kind profit-sharing program that breeds loyalty and high standards
- Competitive advantage attracting top talent that values culture and purpose
- Superior retention rates due to equity participation and career growth
- Deep-rooted pride and ownership mentality permeating each facility
By empowering its people, ACH aspires to a new vision for MSO culture and performance. The tide rises for all when you make technicians true partners in excellence.
Exceptional Experiences Driven by Expert Capabilities
ACH stands apart in the fragmented collision repair marketplace through its focus on delivering exceptional customer experiences each day. By integrating insurance partnerships, national operational expertise, and a commitment to quality workmanship into the American Collision platform, ACH empowers its local shops to exceed expectations.
Whether through strong insurance relationships, restored factory specifications, or transparent and efficient workflows, the ACH platform gives shops the capabilities that matter most. This enables them to ease the collision repair process during difficult circumstances.
Specifically, ACH locations utilize the platform to:
- Streamline repair processes for seamless, stress-free experiences
- Expedite high-quality repairs to minimize customer inconvenience
- Employ advanced technology and modernized equipment
- Retain highly skilled, I-CAR, ASC, and OEM certified technicians
- Back workmanship with lifetime warranties
By driving positive experiences, fast repairs, and peace of mind at every location, ACH builds enduring local relationships marked by trust and loyalty. Our platform fuels the consistent experiences that keep customers coming back.
Driving Performance Through Technology
Core to ACH’s strategy is leveraging technology to optimize operations and unlock growth. By applying specialized platforms and innovations across its ecosystem of collision centers, ACH generates actionable insights while elevating efficiencies.
With an integrated tech-enabled infrastructure, ACH facilities enhance consistency, visibility, and collaboration across the collision repair value chain. Our platforms turn data into insights while connecting partners for transparent and efficient repairs.
Specifically, ACH implements integrated technology to:
- Monitor key performance indicators in real-time
- Allow insurance partners direct access to repair status and scheduling
- Provide repair facilities the business intelligence to enhance decision-making
- Standardize administrative workflows from payroll to parts procurement
Top benefits from ACH's use of operational technology include:
- Improving profit margins through analytics
- Streamlining production management
- Advancing inventory optimization
- Automating payroll processing
- Fostering deeper insurance carrier relationships
Strategic Growth Through Targeted Acquisitions
ACH has built an extensive pipeline of acquisition targets that align with its geographic, operational, and cultural priorities. Over the next three to five years, ACH plans to strategically acquire small and medium sized MSO collision repair facilities in communities nationwide to join the ACH family.
This provides an opportune entry point into the market with strong legacy brands that embrace ACH’s values.
Our target list spans well-matched repair operators across the country primed for growth under ACH. Each target is carefully selected to expand the company’s strategic footprint into regions with collision repair demand and limited competitor presence today.
With a robust pipeline that grows daily through the company’s network, dealer relationships and industry partnerships, ACH is laying the foundation for scalable expansion built on cultural alignment. The ACH family will continue widening its capabilities to better serve customers and insurance partners in new communities for years to come.
Want to Join the ACH Family?
Are you an independent collision repair operator interested in learning
more about the benefits of joining ACH? Let’s connect!